Today, the world markets have matured to be highly industry, process and segment specific, and there has been a major shift from the initial days of business process services that was relatively simpler.
Customers now expect business process services providers to deliver best-in-class operations, as well as the transformation needed in order to be the best in their respective industries.
It’s no longer about operational metrics and SLAs alone, it’s about end-to-end process metrics and business outcomes.
XENISYS has always been a visionary and has pioneered industry trends, such as third-party BPO operations, multi-country delivery, and the platform business model in India.
Our services span the following industries:
- Banking and Capital Markets
- Healthcare and Parma
- Media, Publishing and Entertainment
- Hi-Tech and Manufacturing
- Retail and Consumer Packaged Goods
- Travel, Transportation and Logistics
And our solutions across these industries include:
- Finance and Accounting
- Supply Chain Management
- Human Resources Outsourcing
- Customer Relationship Management
- Sales & marketing